Content Removal & DMCA
How to report content that infringes your copyright, depicts you without your consent, or should not be on XSTARME. Reports involving a minor or non-consensual material are treated as emergencies — email dmca@xstarme.com and we will act immediately.
1. Emergency reports
If you believe content on this Site depicts a person under 18, or shows anyone who did not consent to being recorded or to the material being published, email dmca@xstarme.com with the URL and put “URGENT” in the subject line.
We remove such content from public access immediately on receipt, before any investigation, and then verify. Content confirmed to involve a minor is reported to the National Center for Missing & Exploited Children and to law enforcement, and the associated records are preserved. You do not need to prove anything to trigger this — a good-faith report is enough.
2. “I appear in this content and want it removed”
If you are depicted in content on this Site and want it taken down, email dmca@xstarme.com with:
- the URL(s) of the content;
- a statement that you are the person depicted, and where you appear in the video;
- whether you are withdrawing previously given consent, or state that you never consented;
- a way for us to verify that you are that person. We will tell you what we need and we ask for the minimum necessary — we do not need a copy of your ID unless you already appear in our performer records.
We remove the content from public access while we verify, and we confirm the outcome to you in writing. Performers who previously consented may withdraw that consent at any time under our 2257 statement.
3. Copyright — DMCA takedown notice
We respect intellectual property and respond to valid notices under the Digital Millennium Copyright Act, 17 U.S.C. § 512.
3.1 Designated agent
DMCA Designated Agent
20 Minute Production LLC
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Email: dmca@xstarme.com
3.2 What your notice must contain
To be effective under § 512(c)(3), a written notice must include all of the following:
- A physical or electronic signature of the copyright owner or a person authorised to act on their behalf.
- Identification of the copyrighted work claimed to have been infringed (or a representative list, if multiple works are covered by one notice).
- Identification of the material claimed to be infringing, with enough detail for us to find it — please give the exact URL(s), and the timestamp if only part of a video is at issue.
- Your contact information: name, address, telephone number, and email address.
- A statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent, or the law.
- A statement that the information in the notice is accurate, and — under penalty of perjury — that you are the copyright owner or authorised to act on the owner’s behalf.
Send it to the agent above. We aim to acknowledge within 2 business days and to remove or disable access to properly identified infringing material expeditiously, notifying the party who posted it.
3.3 Misuse
Under 17 U.S.C. § 512(f), anyone who knowingly and materially misrepresents that material is infringing may be liable for damages, including costs and legal fees. Please make sure the material is actually yours and that fair use does not apply before sending a notice.
4. Counter-notification
If your content was removed and you believe it was removed by mistake or misidentification, you may send a counter-notice to the agent above containing:
- your physical or electronic signature;
- identification of the removed material and the location where it appeared before removal;
- a statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification;
- your name, address, and telephone number, and a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or, if outside the United States, any judicial district in which we may be found), and that you will accept service of process from the party who filed the notice.
We will forward the counter-notice to the original complainant. If they do not file a court action seeking to restrain the activity within 10 business days, we may restore the material in 10 to 14 business days.
5. Repeat infringers
We terminate, in appropriate circumstances, the accounts of users and content partners who are repeat infringers, and we withdraw content from partners who supply material they do not have the rights to.
6. Other removal requests
You can also ask us to remove content that is unlawful in your jurisdiction, defamatory, or that breaches someone’s privacy or publicity rights. Email dmca@xstarme.com with the URL and an explanation. We review every request, act where the report is well-founded, and tell you the outcome. For requests about your own account data rather than published content, use the process in our Privacy Policy.
7. What happens after you report
| Type of report | First response | Action |
|---|---|---|
| Minor depicted, or non-consensual material | Immediate | Removed from public access on receipt, then verified and escalated |
| “I appear in this content” | Within 2 business days | Removed from public access pending verification |
| Valid DMCA notice | Within 2 business days | Removed expeditiously; poster notified |
| Other removal request | Within 5 business days | Reviewed; outcome explained in writing |